![]() Sim and SD card slots – should be empty with no sign of damageĬharge socket and headphone jack – we check for pin damageĬase – must be clipped correctly with no parts missingĮxternal surface – we check for cracks or chips ![]() Screws – must all be there and screwed in tight ![]() Internet browser – must be back to its default settingsīattery pins – these should be unbent and unbroken SMS and multimedia message boxes – all folders must be emptyĬall logs and timers – these must be emptyĪpplications – only listed default applications must be installed in the main menu Hardware – this covers things like the keys, touch surface, LCD (dead and bright pixels), vibration, earpiece and loudspeakers, microphone, headphone jack, Bluetooth and wifi connection, camera, screen proximity sensor and battery charging SD card – we make sure the memory card can be seen and accessed Network and signal – we use a live O2 sim to test network registration, normal signal strength, and call and audio functionalityĮlectronic IMEI number – this need to match the one on the label We have a list of checks to tick off every time we repair a device.
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