![]() Then, from the device's dashboard, select “Motion Settings” and then head over to “Advanced Settings.”. ![]() Open the Ring app on your Android or iOS device and tap select our video doorbell.Ring doorbells can have a considerable amount of delay when you adjust the motion detection frequency to “Regularly” or “Periodically,” going so far as a 30-minute delay where it just shuts down the motion sensors and doesn’t react to the environment. Make sure your Ring doorbell has an unobstructed view of your front porch Step 4: Set Motion Frequency to “Frequent” and Retest This tends to reflect too much heat into the camera, throwing off its accuracy in detecting motion through heat changes. It should have a clear line of sight to your front yard without glass panes, hardware cloth, grilles, or other objects getting close up in its camera lens.Īlso, to get proper motion detection, it’s best to reposition the camera away from direct sunlight or front-facing windows, glass doors, or other shiny surfaces (say, a car that’s parked right in front). So make sure the camera is installed without any obstructions. However, the PIR sensors won't work properly if there are any obstacles in front of your camera. ![]() You can customize the sensitivity of the camera by filtering the amount of heat it detects. The Ring doorbell works by using Passive Infrared (PIR) to detect the amount of heat emitted by the object causing motion or light changes. Step 3: If the Camera is Behind Glass or Reflective Surfaces Reposition It ![]() If your camera doesn't detect your presence, even when you're moving within the assigned motion zones, the motion detection settings on your Ring doorbell will need to be readjusted. This helps you trigger motion while also checking whether the Ring video doorbell detects motion instantly and sends you an accurate and instant alert. You can test your Ring doorbell’s motion detection capabilities by simply walking in front of its field of view and keeping your smartphone on hand. Ideally, when there is movement inside any of your camera’s motion detection zones, the camera should send push notifications to your phone, allowing you to see who is at the door. If motion notifications are enabled in the Ring app and the doorbell isn’t detecting motion, you may want to test whether the camera detects any movement. Step 2: Test Your Camera to See if it Can Detect Motion (Make sure both options are switched to the blue “on”). So to enable this setting simply open the Ring app and select your camera, you'll then need to enable “Motion Alerts” and “Ring Alerts” on the camera's home screen. Surprisingly, this applies to 90% of all cases and is especially common with new users. Step 1: Double-check if Motion Alerts are Enabled in the Ring AppĪccording to Ring, the main cause of a Ring doorbell failing to detect motion is often because a user has disabled Motion Alerts in the Ring app. So in the guide below, I'll show you step-by-step instructions on how to check for these settings and troubleshoot motion detection on your Ring video doorbell. If any of these settings are not properly configured, your Ring doorbell won't detect motion correctly or send you a proper notification. Additionally, there are various motion settings you can customize such as the eligible motion zones, sensitivity, motion detecting frequency, and how motion alerts are sent to your phone. Troubleshooting Steps for Ring Video Doorbell Motion Detection IssuesĪ Ring video doorbell can detect motion between 5 to 30 feet of the camera. With advanced motion detection turned on, the video doorbell has a lower chance of registering false alarms, minimizing unnecessary alerts sent your way.Īlso, in the case of the Ring Video Doorbell Pro 2, it adds radar technology to determine the exact distance motion activity is going on in front of your camera. ![]() This feature includes object detection algorithms to scan the shapes (or pixels) of the video feed and recognize humans and other objects (such as packages and vehicles). To minimize this, it combines with another feature called “Advanced Motion Detection.” ![]()
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